Shipping policy

Delivery & Return Policy

Delivery Policy

We strive to deliver your orders in a timely manner. The estimated delivery times are as follows:

Domestic Orders: 2-3 business days

Please note that these times are estimates and can vary depending on your location and other factors.

Shipping Charges

Shipping charges are calculated based on the weight of the package and the destination. You will see the final shipping cost at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

Return Policy

Your satisfaction is our priority. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a refund or exchange. The returned item must be in its original condition and packaging.

Return Process

Contact our customer service team at Info@libertypack.qa to initiate the return process.
Pack the item securely in its original packaging.
Include the return form and a copy of the receipt or proof of purchase.
Ship the item to the address provided by our customer service team.

Once we receive your return, we will process your refund or exchange within 5-7 business days. Please note that shipping charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error.